Delayed Email Responses
Incident Report for x.ai
Resolved
The error has been resolved and emails are being processed. Response time is back to normal.
Posted 7 months ago. Jul 02, 2018 - 11:40 EDT
Monitoring
We have pushed a fix and are monitoring the system. You may still see some delay in responses as the backlog of emails is processed.
Posted 7 months ago. Jul 02, 2018 - 10:49 EDT
Investigating
We are investigating an error that is preventing emails from being processed in our system. Amy and Andrew will take longer than usual to respond to requests.
Posted 7 months ago. Jul 02, 2018 - 10:27 EDT
This incident affected: Email Processing (email processor).